I have been taking my car to Precise Auto for several years and always been very pleased with the quality, speed and price of their service! My most recent visit was no different (except for addition of a wonderful new employee, Maria, who promptly greeted me and processed all paperwork for scheduled appointment time)! Longtime residents of Kensington are very familiar with "Phil" (owner) and his staff, who reflect his intergrity, professional skill and personal commitment to customer service! We really appreciate having knowledgeable technicians thoroughly examine our vehicle and letting us know of any potential issues, with honest guidance about options (e.g. "you might want to hold off and monitor it, to see if repair is necessary"). Precise Auto is a wonderful business that we feel fortunate to have as a member of our community!
Precise Auto Service is the only place I bring my vehicle. Aside from being a friend of the family, Phil runs a great job. Everyone is friendly and I trust them with not only my vehicles but family's as well. I always recommend them to friends. - Alex B. (5 star review on Yelp)
Love this place! I have seen nothing but friendly, punctual, and outstanding service with knowledgeable technicians to get me in and out in record time! - Ksenia S. (recommended on Facebook)
I made my appointment reservation for a regular oil change about a week in advance. Once I came in, the process was super smooth and quick. The owner quickly took my car, did the oil change, topped up my fluids, rotated my tires, and did an inspection of many other points. The whole thing took about 40 minutes. He was super helpful with explaining what he thought I should get repaired later on with being super pushy. Great local place with some great deals on Groupon! - Ronit D. (5 star review on Yelp)
I woke up to find a nail in my tire on Monday morning. I filled the tire with air and went to a local gas station to get the tire repaired. (Not Precise) I was told to leave the vehicle, as it would be a while before someone could get to it. I went to gas station number 2. I was told it would take at least 1 1/2 hours to fix the leak. (a ten minute job). I went to gas station number 3 and they were too busy to help at all. As I left the last station to go to Precise, I saw that my tire was losing air fast. I couldn't even make it! I had to pull over. I walked to Precision and asked if they had portable air, and I explained the flat issue. Someone filled up the portable container. He walked with me to the car and filled the tire. I took the car to Precise and they plugged the tire in 10 minutes. This is usually a $20+ dollar job. They didn't even charge me! You don't get this kind of service very often, so when it happens, we need to talk about it. Great job, nice people, great service. - Lawrence T. (5 star review on Yelp)